Mary Frangou – Director & Training Manager of Columbia Hotel Academy

Mrs. Mary Frangou is a holder of a Bachelor Degree in Greek Medieval Literature from the University of Ioannina, a Master degree in Business Administration and an International Diploma in Occupational Health and Safety from the British Safety Council.

In her continuous professional development she acquired the title of Grad IOSH from Institution of Occupational Safety and Health (IOSH) as well the title of Grad IOSH Chartered Safety and Health Practitioner. Since 2004 and until today she is working in the Hotel industry, and in her capacity as Health & Safety and Quality Manager has been appointed by the Columbia Hotels and Resorts as the responsible manager of the Company’s’ Integrated Management System (IMS) which includes all the operational and Administration aspects of one 5* and two 4* leading Hotels.

She has vast experience in the hotel industry as vocational trainer, Health and Safety and Quality Management as well as in internal auditing. She is the Lead Trainer of the Columbia Hotels & Resorts Training Academy. She is a certified ISO 9001, ISO 14001 and ISO 2200 Lead auditor as well as a certified vocational trainer by the Human Resource Development Authority of Cyprus (HRDA) and the EHL (École hôtelière de Lausanne).