04/02/2025 09:00
English
6 hours (1 day)
Adrian Dumitriu
Training Objectives:
• Equip participants with advanced practical knowledge and techniques for:
o Changing glasses efficiently.
o Advanced table-laying techniques.
o Mastering various serving styles, including silver service.
• Enhance the guest experience in a professional restaurant setting.
Participants’ Profile:
• Restaurant staff, including waiters, servers, and dining managers.
• Individuals with basic service skills looking to advance to expert-level techniques.
• Those aiming to improve guest interaction and service standards.
Training Modules
Module 1: Changing Glasses:
o Focus: Efficient, hygienic glass replacement during service.
o Activities: Demonstrations, hands-on practice, and roleplays with feedback.
Module 2: Laying the Table:
o Focus: Advanced table setting techniques for various dining styles.
o Activities: Interactive demonstrations, team-based practical setups, and timed challenges.
Module 3: Serving Techniques:
o Focus: Silver service, left/right side serving, guest anticipation, and handling errors.
o Activities: Trainer demonstrations, hands-on practice, simulated challenges, and group discussions.
Expected Outcome
Participants will refine their skills in advanced serving standards, including glass handling, table setting, and service styles. By applying these techniques, they will contribute to enhanced guest experiences in professional dining environments.
DETAILED SEMINAR COST
SEMINAR PROGRAMME
